Introduction & General Information
At View360 GmbH, we are committed to serving our customers and contacts with the highest level of care. A core part of this commitment is the responsible handling of personal data collected through our website view360.cloud and all associated interactions.
Our primary objectives when processing personal data include:
• Enhancing user experience by understanding customer needs and preferences
• Providing timely support and responding to inquiries or service requests
• Improving our products and services to meet evolving user requirements
• Carrying out essential business operations such as invoicing and account management
We process personal data with the utmost respect for privacy and security and comply with all applicable laws and regulations. Our practices are designed to maintain the confidentiality and integrity of your personal data while delivering the services you expect from us.
Although we do not have an appointed Data Protection Officer (DPO), we remain fully committed to addressing all privacy-related matters. You may contact us at demo@view360.cloud or +49 15901251255 for any questions regarding how we handle personal data.
Your privacy is our priority. This commitment applies equally to our cooperation with third-party providers who may process personal data on our behalf (e.g., for invoicing). All processing activities are carried out strictly in accordance with applicable data protection laws.
Scope and Application
This Privacy Policy applies to all personal data of our stakeholders, including website visitors, registered users, and customers. Whether you browse the website, use our services, or collaborate with us as a valued client, your personal data is processed in accordance with the highest standards of privacy and security.
Data Collection and Processing
We collect personal data through various interactions, including—but not limited to—your use of our services or software products, as well as information you provide directly to us.
We may process the following categories of personal data:
• First and last name
• Email address and/or phone number
• Device ID
• IP address
• Browser information and language settings
• Approximate location based on IP
• Interaction logs (e.g., clicks, dwell time)
We only process information necessary to deliver our services, comply with legal obligations, or improve user experience. Your privacy remains our highest priority.
Purposes of Processing
Personal data is used exclusively for legitimate business purposes, including:
• Authentication and security
• Analytics and performance tracking
• Communication and customer support
• Compliance with legal requirements
• User engagement
• Tag management
Your data is processed transparently and only for the purposes for which it was collected.
Data Storage and Protection
Personal data is stored on secure servers located in Germany (DE). For services requiring international transfers, we ensure full compliance with applicable laws and uphold equivalent data protection standards.
Security Measures
Encryption:
Strong encryption is used in transit and at rest.
Access control:
Personal data is accessible only to authorized personnel with a legitimate business need.
Security audits:
Regular audits and system monitoring help detect vulnerabilities and unauthorized activity.
Data Sharing and Disclosure
We protect your personal data and ensure it is handled with the greatest care when shared with third parties.
Sharing of Personal Data
We may share data with third-party service providers who perform services on our behalf. They operate under strict confidentiality and are contractually prohibited from using personal data for any purpose other than delivering services to View360 GmbH.
Service
Provider
Purpose(s)
Categories of Data
Privacy Policy
User Rights and Choices
In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
• Right of access (Art. 15)
• Right to rectification (Art. 16)
• Right to erasure (“right to be forgotten”) (Art. 17)
• Right to restriction of processing (Art. 18)
• Right to data portability (Art. 20)
• Right to object (Art. 21)
• Right to withdraw consent (Art. 7(3))
• Right to lodge a complaint with a supervisory authority (Art. 77)
To exercise any of these rights, contact us at demo@view360.cloud.
We may need to verify your identity to ensure data security.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to ensure proper operation, enhance user experience, and provide analytical insights.
Types of Cookies Used
Essential cookies:
Required for core functionality (no consent required).
• Performance & analytics cookies: Track website usage to help us optimize the platform.
• Functional cookies: Support enhanced usability and personalization.
• Advertising cookies: Deliver relevant ads, limit ad frequency, and measure campaign effectiveness.
User Choices
Upon your first visit, a cookie banner will allow you to:
• Accept all cookies
• Reject non-essential cookies
• Customize cookie preferences